Metro's New "Ultra Inconvenience" System
Friday, August 26, 2011 at 8:00AM 
Being anally invaded has never been more appealing!
Lately I've been growing more and more concerned with Metro's (the mass transit system in Houston, TX) efficiency and dedication to duty. The buses were well maintained and on time; the staff was courteous and helpful. It was too good to be true.
Thank God that’s all about to change.
Metro is going to start rolling out their new “Ultra Inconvenience” system early in October. A few key points to the new system:
- Longer wait times at bus stops. The embedded GPS chips in Q-cards, Metro's fare card, will allow Metro to track which stops have passengers waiting and subsequently have drivers slow down or take their break.
- Special algorithms have been written into the scheduling software to guarantee, at the very least, a 45 minute window between any connecting lines. The software development team is confident that they will be able to increase wait times further during months of extreme temperatures.
- Smaller buses will be used during high traffic times, especially for lines with predominately minority commuters.
- The Complaint Call Center, which has been all but decimated by Metro's exemplary service, has specially trained the representatives to listen but never, ever, under any circumstance, offer any type of resolution, much less consolation.
- A new Complaint Call Center phone system is ready to automatically hang up on callers. As a backup, in the event of a catastrophic systems failure, each operator's station is equipped with one big red disconnect button.
Best of all are the remodeled buses that are going onto the streets Q1 of 2012:
Maintained by Southwest Airlines
Fan-fuckin'-tastic!
Houston,
Metro,
Southwest Airlines,
bus,
inconvenience,
longer wait,
rapid transit in
The World 



